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Compliance & Acceptable Use

Responsible business messaging for reviewed business customers.

Telvo One provides B2B messaging services for legitimate business communication use cases. Our services are intended for companies that can explain their messaging needs, maintain appropriate recipient consent where required, and comply with applicable laws, carrier requirements, and industry standards.

Who We Serve

We work exclusively with business customers. Telvo One does not provide consumer messaging accounts or anonymous access to messaging services.

Business Review

Prospective customers may be asked to provide business information, use-case details, sender information, and other details needed to assess whether the requested messaging activity is appropriate.

Recipient Consent

Customers are responsible for maintaining recipient consent and honoring opt-out, disclosure, and content requirements where they apply.

Prohibited Activity

Uses we do not support.

Telvo One rejects activity that creates legal, operational, reputational, carrier, or fraud risk. The following examples are not permitted on our services.

Not allowed: spam, unsolicited messaging, or deceptive campaigns.
Not allowed: phishing, smishing, impersonation, or fraudulent content.
Not allowed: SMS pumping, artificial traffic generation, or traffic inflation.
Not allowed: SIM-box, SIM-farm, bypass, grey-route, or unauthorized traffic activity.
Not allowed: messages that violate applicable law, carrier requirements, or industry rules.
Not allowed: traffic connected to illegal products, abusive content, or misleading offers.

Service Controls

We reserve the right to review, reject, or suspend activity.

Telvo One may decline prospective customers, reject messaging use cases, request additional information, or suspend service where activity appears inconsistent with these standards.

These standards are designed to support responsible B2B messaging and to protect customers, recipients, providers, carriers, and the broader messaging ecosystem.

View Trust & Compliance